Cookie Policy
Last Updated: 3 October 2026
Manage Your Cookie Preferences
Review, adjust, or withdraw your cookie consent choices at any time.
1. Introduction
This Cookie Policy explains what cookies and similar tracking technologies are, how Firevision ("we", "us", or "our") uses them on our website and service platform (firevision.uk), and what choices you have regarding them. This policy should be read alongside our Privacy Policy.
FireVision Evacuation App: Please note that this policy also applies to the FireVision Evacuation App. While the mobile app does not use traditional browser cookies in the same way our website does, it utilises secure authentication tokens and local device storage to keep you signed in securely.
Under the UK General Data Protection Regulation (UK GDPR) and the Privacy and Electronic Communications Regulations (PECR), we must inform you about all cookies we deploy and obtain your affirmative, granular consent before setting any non-essential cookies.
2. What Are Cookies?
Cookies are small text files that are stored on your computer or mobile device when you visit a website. They are widely used to make websites work, or work more efficiently, as well as to provide reporting information to site operators. Cookies allow us to recognise your device and remember your preferences or past actions.
Cookies can be:
- First-party cookies: Set directly by the website you are visiting (i.e. firevision.uk).
- Third-party cookies: Set by an external domain, such as Google Analytics or security verification services.
- Session cookies: Temporary cookies that expire once you close your browser window.
- Persistent cookies: Cookies that remain stored on your device for a set validity period or until deleted manually.
3. Cookie Categories & Inventory
We categorise cookies based on their specific purpose, in strict alignment with UK ICO guidelines:
Category 1: Strictly Necessary Cookies (Always Active)
These cookies are required for the technical operation and cybersecurity of FireVision. They handle authentication, token validation, CSRF attack prevention, and record your cookie preferences. Without these cookies, secure logins and dashboard services cannot function. Consent is not legally required for this category.
| Cookie Name | Provider | Purpose | Duration |
|---|---|---|---|
| firevision_cookie_consent | FireVision (First-party) | Stores your granular cookie consent choices so the banner is not displayed on every page. | 1 year |
| __session, __client, __client_uat | FireVision (Authentication) | Maintains your secure login session and authenticates encrypted API requests. | Session to 30 days |
Category 2: Performance and Analytics Cookies (Consent Required)
These cookies collect aggregated, anonymous statistics about how visitors navigate the site (such as popular features, page load performance, and bounce rates). We use Google Analytics 4 configured with Google Consent Mode v2 and IP anonymisation. Analytics tracking is disabled by default until you grant consent.
| Cookie Name | Provider | Purpose | Duration |
|---|---|---|---|
| _ga, _ga_* | Google Analytics 4 | Distinguishes unique anonymous sessions and calculates aggregate visitor statistics. | 2 years |
| _gid | Google Analytics 4 | Used to distinguish users for 24-hour anonymous session reporting. | 24 hours |
| _gat | Google Analytics 4 | Throttles telemetry request rates to preserve client and server performance. | 1 minute |
Category 3: Functional & Experience Cookies
These settings allow FireVision to remember preferences you select (such as chosen currency: £ GBP, $ USD, € EUR, CAD, AUD, or dark/light theme mode) across browsing sessions.
| Cookie / Storage Key | Provider | Purpose | Duration |
|---|---|---|---|
| firevision_currency | FireVision | Preserves your preferred pricing and invoice display currency. | Persistent |
| firevision_theme | FireVision | Preserves dark or light theme interface styling. | Persistent |
Category 4: Marketing & Partnerships
These optional cookies measure the success of distributor and partner campaigns. FireVision will never sell or broker your personal information or video surveillance stream data to marketing data networks.
4. Our Use of Other Technologies
Secure Edge & Cloud Data Storage: Our platform architecture processes real-time camera streams securely via dedicated WireGuard VPN edge gateways and encrypted UK cloud nodes (Manchester). Stream processing happens in-memory with sub-second AI inference without placing video tracking cookies on your terminal.
Evacuation App Technologies: The FireVision Evacuation App relies on encrypted session tokens and device storage rather than standard web cookies to deliver fast emergency roll call capabilities during an evacuation drill or incident.
IP Addresses: When connecting to our web application, your IP address is processed for network firewall protection, DDoS mitigation, and rate limiting.
5. Your Choices & How to Manage Cookies
You have complete control over your cookie settings at all times:
Our Interactive Consent Preference Tool
Click the button below to review your current choices, enable or disable Performance/Analytics and Functional cookies, or withdraw consent immediately.
Footer Quick Link:You can also access this preference tool from any page on the website by clicking "Cookie Preferences" in the footer.
Browser Controls: In addition to our consent tool, all modern web browsers allow you to manage or delete cookies in your browser settings. Useful guides for major browsers:
Please note that blocking strictly necessary cookies via browser settings may prevent login and access to secured platform functions.
6. Changes to this Cookie Policy
We may update this policy periodically to reflect changes in our service technologies, legal regulations, or guidance from the UK Information Commissioner's Office (ICO). Whenever substantial updates occur, you will be prompted to review and update your consent preferences.
7. Contact Us
If you have any questions regarding our use of cookies or privacy practices, please contact our Data Protection team at privacy@firevision.uk.