Last Updated: 16 September 2025
This Cookie Policy explains what cookies are, how Firevision ("we", "us", or "our") uses them on our website and service platform (firevision.uk), and what choices you have regarding them. This policy should be read alongside our Privacy Policy.
By law, we must tell you about the cookies we use and obtain your consent for any that are not "strictly necessary". We are committed to being transparent about the technologies we use to provide you with the best possible service.
Cookies are small text files that are downloaded to your computer or mobile device when you visit a website. They are widely used to make websites work, or work more efficiently, as well as to provide information to the owners of the site. Cookies allow us to recognise your device and store some information about your preferences or past actions.
Cookies can be:
We use cookies for several important reasons. We have categorised the cookies we use based on their purpose, in line with UK privacy regulations.
These cookies are essential for you to move around our website and use its core features, such as accessing secure areas. Without these cookies, services you have asked for, like logging into your account, cannot be provided.
Under the UK's Privacy and Electronic Communications Regulations (PECR), we do not need to ask for your consent to place these cookies. However, we believe it is important you know what they are and why we use them.
Authentication and Security (via Clerk): We use a third-party service called Clerk to manage user authentication (signing in, signing up, and managing your session). When you log in, Clerk sets cookies that are essential to keep you securely signed in and to protect your account from unauthorised access. These cookies do not track your activity on other websites. They are configured with security best practices, such as the HttpOnly flag to prevent unauthorised script access and the SameSite=Lax setting to protect against Cross-Site Request Forgery (CSRF) attacks.
| Cookie Name(s) | Provider | Purpose | Duration |
|---|---|---|---|
| __session, __client, __client_uat | Firevision (via Clerk) | To manage your secure login session, authenticate your requests to our server, and verify that your session is still valid. | Varies (some are short-lived for the session, others are longer to keep you logged in) |
These cookies collect information about how you use our website, for instance, which pages you go to most often, and if you get error messages from web pages. These cookies don't collect information that identifies you personally. All the information these cookies collect is aggregated and therefore anonymous. It is only used to improve how our website works.
Under UK law, these cookies are not strictly necessary, and we will only set them on your device if you give us your active consent to do so.
Google Analytics 4: We use Google Analytics to understand how our service is being used in order to improve the user experience. Google Analytics collects data such as the number of visitors, the pages they visit, and the duration of their sessions. We have configured Google Analytics to respect your privacy, and it does not store any personal information in its cookies.
| Cookie Name(s) | Provider | Purpose | Duration |
|---|---|---|---|
| _ga, _ga_* | Used to distinguish unique users by assigning a randomly generated client identifier. This helps us calculate visitor and session data. | 2 years | |
| _gid | Used to distinguish users for session tracking. | 24 hours | |
| _gat | Used to throttle the request rate to Google's servers. | 1 minute |
Convex Database: Our application is built using the Convex backend platform. Convex itself does not set cookies on your device to provide its database services. All data is stored securely on the server, and interactions are managed through our application's code without requiring additional cookies from Convex.
IP Addresses: When you visit our website, we automatically collect your Internet Protocol (IP) address. This is standard practice for most websites and is used for security purposes (like preventing fraudulent activity) and for basic anonymous analytics.
You have the right to choose whether or not to accept cookies.
Our Cookie Consent Tool: When you first visit Firevision.uk, you will see a cookie banner. This tool allows you to consent to our use of Performance and Analytics cookies. Strictly Necessary cookies cannot be disabled through this tool as the website will not function correctly without them. You can change your preferences at any time by clicking the "Manage Cookies" link in the footer of our website.
Browser Settings: Most web browsers allow some control of most cookies through the browser settings. You can set your browser to block all cookies, accept only first-party cookies, or delete all cookies when you close your browser.
To find out more about cookies, including how to see what cookies have been set, visit www.aboutcookies.org or www.allaboutcookies.org.
Find out how to manage cookies on popular browsers:
Please note that if you use your browser settings to block all cookies (including strictly necessary cookies), you may not be able to access all or parts of our site, and key functionality like logging in will not work.
We may update this Cookie Policy from time to time in order to reflect, for example, changes to the cookies we use or for other operational, legal, or regulatory reasons. Please therefore re-visit this Cookie Policy regularly to stay informed about our use of cookies and related technologies.
If you have any questions about our use of cookies or other technologies, please email us at privacy@firevision.uk.
